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September 11, 2009, 01:45 PM
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These files couldn't be uploaded (possibly because the file type isn't supported):
* PICT1020.JPG
* PICT3804.JPG
* PICT1020.JPEG
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Team 23
September 11, 2009, 01:51 PM
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Could you send one or more sample photos to me at steffen@23hq.com -- then I'll have a look at the issue?
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September 11, 2009, 01:58 PM
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I'm having the same problem with JPG images :( I've tried one photo and one wallpaper; the first was edited with GIMP and the other one no.
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Team 23
September 11, 2009, 02:06 PM
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Hmm, we're not seeing any flashing lights on the servers and the moment -- and I've just uploaded a photo myself with no trouble at all. I'll try some magic -- could you re-test uploading in about five minutes and give me an update?
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September 11, 2009, 07:17 PM
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hi, thanks, the problem corrected for me.
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July 31, 2012, 08:34 AM
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Same problem here now, no matter if I use standard upload or basic upload with firefox or googlechrome, I cannot upload photos. Error "These files couldn't be uploaded (possibly because the file type isn't supported):"
Is this specific to my account? I tried old files which I already did upload successfully but with the same result.
Thanks for help! Gerrit
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July 31, 2012, 09:23 AM
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And now it seems to work again....cool...
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Team 23
July 31, 2012, 09:55 AM
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Weird, we're testing out new servers this week, so it might be a misconfiguration -- shout out if you see it again.
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July 31, 2012, 08:26 PM
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I'm having this problem as well. Nothing changed in my photo workflow, just suddenly this message appears after photo upload.
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August 01, 2012, 04:37 PM
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I'm having this problem as well, consistently. The images are created in the account, but appear as broken.
This is a link to the jpg file I'm trying to upload, hosted on Google Drive: https://docs.google.com/open?id=0B0GD69HVAhmRNEd4ZjNWTDE1UDA
This is the screenshot of what happens when I upload: https://skitch.com/voss/ekrnf/23-photo-sharing-add-photos
And this is what the broken photo page looks like: http://www.23hq.com/voss/photo/8041496
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Team 23
August 01, 2012, 04:46 PM
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So the problem is that you get an error message -- but still, the photos are uploaded?
If you do a View Source in the browser, what do the last line before <&body> say? I.e:
<!-- web02.kay.23hq.net, 1.499s -->
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August 01, 2012, 04:53 PM
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Well, yes, and no (:
I get an error message, and the placeholder for the photo is made at http://www.23hq.com/voss/photo/8041496, but there's no photo there as you can see. The entry is made in the DB I assume, but because the upload didn't work, there's no image to display. So in the end, the photo is not uploaded.
That last line on the page http://www.23hq.com/voss/photo/8041496 says:
<!-- web01.kay.23hq.net, 0.513s -->
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August 04, 2012, 04:51 PM
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Hi. I have the same problem, at least so it seems. Replacing the picture with itself after upload seems to function as a workaround. Maybe just the flash upload module is broken.
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Team 23
August 04, 2012, 07:09 PM
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A quick update: We still haven't been able to find a good explanation for this issue, although it's most likely related to a batch of new servers we've added about a week ago. For now, I have disabled these -- and would like to hear if this changes anything for you guys?
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August 04, 2012, 10:41 PM
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Yes, this seems to have changed something. At least, I could now upload an image without problems that previously failed.
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August 07, 2012, 11:47 AM
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Sorry for my delay in testing and replying to this.
I can confirm this also works for me now, perfectly actually. So thanks a lot Steffen!
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Team 23
August 08, 2012, 08:38 PM
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We may have been able to fix the bug that plagued the server and this thread -- so we're trying a new deployment. Please report back if you encounter any problems.
Steffen
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Team 23
August 08, 2012, 08:38 PM
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We may have been able to fix the bug that plagued the server and this thread -- so we're trying a new deployment. Please report back if you encounter any problems.
Steffen
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