Messages in "These files couldn't be uploaded"

Message from Steffen Fagerström Christensen

Wed, 08 Aug 2012 20:38:48 GMT

We may have been able to fix the bug that plagued the server and this thread -- so we're trying a new deployment. Please report back if you encounter any problems.

Steffen

Message from Steffen Fagerström Christensen

Wed, 08 Aug 2012 20:38:16 GMT

We may have been able to fix the bug that plagued the server and this thread -- so we're trying a new deployment. Please report back if you encounter any problems.

Steffen

Message from voss

Tue, 07 Aug 2012 11:47:30 GMT

Sorry for my delay in testing and replying to this.

I can confirm this also works for me now, perfectly actually. So thanks a lot Steffen!

Message from Kilessan

Sat, 04 Aug 2012 22:41:29 GMT

Yes, this seems to have changed something. At least, I could now upload an image without problems that previously failed.

Message from Steffen Fagerström Christensen

Sat, 04 Aug 2012 19:09:08 GMT

A quick update: We still haven't been able to find a good explanation for this issue, although it's most likely related to a batch of new servers we've added about a week ago. For now, I have disabled these -- and would like to hear if this changes anything for you guys?

Message from Kilessan

Sat, 04 Aug 2012 16:51:36 GMT

Hi. I have the same problem, at least so it seems. Replacing the picture with itself after upload seems to function as a workaround. Maybe just the flash upload module is broken.

Message from voss

Wed, 01 Aug 2012 16:53:46 GMT

Well, yes, and no (:

I get an error message, and the placeholder for the photo is made at http://www.23hq.com/voss/photo/8041496, but there's no photo there as you can see. The entry is made in the DB I assume, but because the upload didn't work, there's no image to display. So in the end, the photo is not uploaded.

That last line on the page http://www.23hq.com/voss/photo/8041496 says:

Message from Steffen Fagerström Christensen

Wed, 01 Aug 2012 16:46:38 GMT

So the problem is that you get an error message -- but still, the photos are uploaded?

If you do a View Source in the browser, what do the last line before <&body> say? I.e:

Message from voss

Wed, 01 Aug 2012 16:37:54 GMT

I'm having this problem as well, consistently. The images are created in the account, but appear as broken.

This is a link to the jpg file I'm trying to upload, hosted on Google Drive: https://docs.google.com/open?id=0B0GD69HVAhmRNEd4ZjNWTDE1UDA

This is the screenshot of what happens when I upload: https://skitch.com/voss/ekrnf/23-photo-sharing-add-photos

And this is what the broken photo page looks like: http://www.23hq.com/voss/photo/8041496

Message from Quantumleaper

Tue, 31 Jul 2012 20:26:14 GMT

I'm having this problem as well. Nothing changed in my photo workflow, just suddenly this message appears after photo upload.

Message from Steffen Fagerström Christensen

Tue, 31 Jul 2012 09:55:47 GMT

Weird, we're testing out new servers this week, so it might be a misconfiguration -- shout out if you see it again.

Message from gerrit-worldwide.de

Tue, 31 Jul 2012 09:23:11 GMT

And now it seems to work again....cool...

Message from gerrit-worldwide.de

Tue, 31 Jul 2012 08:34:16 GMT

Same problem here now, no matter if I use standard upload or basic upload with firefox or googlechrome, I cannot upload photos. Error "These files couldn't be uploaded (possibly because the file type isn't supported):"

Is this specific to my account? I tried old files which I already did upload successfully but with the same result.

Thanks for help! Gerrit

Message from Ron1983

Fri, 11 Sep 2009 19:17:42 GMT

Re: "These files couldn't be uploaded"
hi, thanks, the problem corrected for me.

Message from Steffen Fagerström Christensen

Fri, 11 Sep 2009 14:06:15 GMT

Re: "These files couldn't be uploaded"
Hmm, we're not seeing any flashing lights on the servers and the moment -- and I've just uploaded a photo myself with no trouble at all. I'll try some magic -- could you re-test uploading in about five minutes and give me an update?

Message from Bruno Miguel

Fri, 11 Sep 2009 13:58:19 GMT

Re: Res: "These files couldn't be uploaded"
I'm having the same problem with JPG images :( I've tried one photo and one wallpaper; the first was edited with GIMP and the other one no.

Message from Steffen Fagerström Christensen

Fri, 11 Sep 2009 13:51:27 GMT

Re: "These files couldn't be uploaded"
Could you send one or more sample photos to me at steffen@23hq.com -- then I'll have a look at the issue?

Message from Ron1983

Fri, 11 Sep 2009 13:45:46 GMT

"These files couldn't be uploaded"
These files couldn't be uploaded (possibly because the file type isn't supported):

* PICT1020.JPG
* PICT3804.JPG
* PICT1020.JPEG