What is meant by reverse logistics?
Reverse logistics is a process that reverses the flow of goods in the supply chain and carries cargo from the customers back to the sellers or manufacturers. The customer usually initiates the process of reverse logistics after the delivery of goods to their location based on their dissatisfaction with the received shipment. In the e-commerce and trade industry, the inward flow of finished goods in the supply chain aims at value-recovery and reusing or recycling the goods. It is the opposite of traditional logistics, where finished goods move from the manufacturer or seller to the customer. Reverse logistics is essential to customer satisfaction and also promotes the importance of supply chain sustainability; therefore, various e-commerce businesses have adopted it. Visit LOTUS Containers for more information. See More:https://www.lotus-containers.com/en/reverse-logistics-in-shipping/ |
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