Need help sorting out how to use 23? Or have you discovered one of those nasty bugs?

How to stop the flood of emails

Jaap van 't Veen   December 04, 2016, 09:51 AM

Is it possible to stop the flood of emails; especially those about questions/answers in the help forum.
I can read then on the site itself and don't need an email.

 
appaloosa   December 04, 2016, 04:46 PM

@Jaap: I am having the same problem! I have tried adjusting the settings below, but I still get dozens of emails a day cluttering my inbox.

1.) Click on Options ---> Settings ---> (scroll down to) Comments & Contacts ---> Receive Comments by Email? ---> No

2.) Visit the "Photogroup" you are a member of. Click on the "Conversations" tab in that group. Look for the little box (scroll if necessary) that says:
"You're currently receiving e-mail whenever people participate in conversations in this group (change)" - click on the (change) link.

3.) when you reply to any conversation here on 23, make sure to leave little checkbox below the reply window ("Mail me when people reply here") UNCHECKED.

 
appaloosa   December 04, 2016, 04:56 PM

UPDATE to my post above (#3) :

It seems that 23 does NOT give you a choice to unsubscribe from email notifications when replying to a conversation. If you try to do so, you get this message when replying:

notify_on_reply_p is required

I tried it with other groups I belong to, and I get the same message when replying to a conversation. If I try to leave unchecked the little box, I get the dreaded "notify_on_reply_p is required" message, and won't be able to reply, unless I check the Mail me when people reply here" box.

This must be a site wide glitch. Can the administrators fix this?

I'm sorry Jaap. I wish I could be of better help! There doesn't seem to be much help from the administrators of this site!

 
Steffen Fagerström Christensen Team 23   December 04, 2016, 09:35 PM

Hey guys.

Is should work this way: For every group you're a member of, you can go to http://www.23hq.com/photogroup/[name]/conversation/notify (i.e. http://www.23hq.com/photogroup/help/conversation/notify) and control the exact notifications you get. You'll be able to disable entirely, get only mail about new conversations, or indeed get everything.

Ping me with details about mails you're getting from a group -- if that setting doesn't do the trick.

 
appaloosa   December 04, 2016, 09:58 PM

@Steffen:

Tried that, didn't work. I'm still getting email msgs to my GMail account, even after I've disabled notifications in my profile, and in group conversations (see photo)

Also, where is this "notify" tab you mention? I don't see any "disable" button or any such thing anywhere... ?

 
Steffen Fagerström Christensen Team 23   December 04, 2016, 09:59 PM

Which group are you receiving notifications from?

 
appaloosa   December 04, 2016, 10:03 PM

This one (see screenshot) - and Ipernity Refugees...



 
Steffen Fagerström Christensen Team 23   December 04, 2016, 10:10 PM

And can you forward one of the notification emails to be at steffen@twentythree.net?

 
appaloosa   December 04, 2016, 10:21 PM

Done.

 
appaloosa   December 04, 2016, 10:43 PM

@Steffen:

I think (I hope!) I figured out how to turn off email notifications for this group (and for all future threads?).

It seems I misinterpreted your post. I was looking for a "notify" tab or sidebar option - not realizing one has to type "notify" into their URL browser to get the photogroup page with notify options setting.



(hope the screenshot is self-explanitory) :-)

I hope this turns off notifications for individual threads as well!

Thanks Steffen, for your help.
~app

 
Steffen Fagerström Christensen Team 23   December 04, 2016, 10:48 PM

Let's see -- if you get more (apart from the conversations you're actively in), just let me know. And I'll figure it out.

Steffen

 
Jaap van 't Veen   December 05, 2016, 11:17 AM

What a mess. Turned all my email notifications on NO, but still get new ones.

 




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