Need help sorting out how to use 23? Or have you discovered one of those nasty bugs?

unreliable service today

mprove   September 06, 2016, 05:59 AM

23hq is quite unreliable today. Half of my images are question marks. Your problem? Mine? Or the internet in between?

 
helen birch   September 06, 2016, 11:22 AM

I'm having the same problem

 
oznerold   September 06, 2016, 12:31 PM

same problem

 
mprove   September 06, 2016, 02:23 PM

And it is always a different "half" of images that refuse to load_ http://www.23hq.com/mprove

 
dosron   September 06, 2016, 11:03 PM

I think all users have the same problem. Maybe "Game over" here.

 
Steffen Fagerström Christensen Team 23   September 06, 2016, 11:05 PM

It's not that bad -- there's a problem with a web server that didn't start with the exact right configuration after a reboot. We're looking at this now, and I'm expecting the issue to be resolved within the next 30-60 minutes.

Steffen

 
Steffen Fagerström Christensen Team 23   September 06, 2016, 11:09 PM

In fact, the problematic front end server has been removed from use now -- so the problem should have been resolved. Unfortunately, photos that didn't upload correctly over the past few hours will need to be uploaded again.

Steffen

 
dosron   September 06, 2016, 11:20 PM

Many, many thanks to the team!

 
mprove   September 07, 2016, 06:42 AM

ironically less (servers) is more (service) ;)
good job, thanks.

 
wildrabbits   October 01, 2016, 05:05 AM

Same problem today. Many images are question marks.

 
mprove   October 01, 2016, 05:10 AM

Indeed, let's retire the next server and make the system more robust.

 
Steffen Fagerström Christensen Team 23   October 02, 2016, 09:57 PM

Hey guys -- as you rightly noticed we had a problem reoccur: A server was rebooted and didn't come online with the correct configuration. This bug has been resolved for good this time around.

 
David B   October 15, 2016, 08:29 PM

Even though there was a brief outage of the service, my thanks to the team for getting things up and running again so quickly for us. Good work, everyone!

-David.

 




About 23

About 23
What is 23 and who's behind the service?
Just In
Discover the world from a different angle.
Here's a crop of the latest photos from the around the world.
Search
Search photos from users using 23
Help / Discussion
Get help or share your ideas to make 23 better
23 Blog / 23 on Twitter
Messages and observations from Team 23
Terms of use
What can 23 be used for and what isn't allowed
More services from 23
We also help people use photo sharing in their professional lives
RSS Feed
Subscribe to these photos in an RSS reader
  • Basque (ES)
  • Bulgarian (BG)
  • Chinese (CN)
  • Chinese (TW)
  • Danish (DK)
  • Dutch (NL)
  • English (US)
  • French (FR)
  • Galician (ES)
  • German (DE)
  • Italian (IT)
  • Norwegian (NO)
  • Polish (PL)
  • Portuguese (PT)
  • Russian (RU)
  • Spanish (ES)
  • Swedish (SE)

Popular photos right now