upload problem
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August 29, 2016, 09:13 AM
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Hi team 23!
I've had this problem for quite some time now hoping it was just something to do with my browser not being the latest version or any such thing. I've tried on opera and firefox.
I can still upload images via the email version and that's pretty much the only way it has worked for me for about 3/4 of a year or so now. So it's been getting a bit tiring.
Sorry if someone has asked this before, I've not gone through all the help threads here.
It seems the upload goes ok but once it is finished (or it seems it's finished) nothing happens and there are no images to see.
Is this something that has happened to others too? And yes, it would be nice if it was going to get sorted..
thanks a lot
Barbara
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August 29, 2016, 09:54 AM
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Do you see the [Upload Photos] button?
For me it works w/ Firefox, Chrome and Safari on Mac.
-Matthias
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Team 23
August 29, 2016, 09:56 AM
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Love that you're doing support, Mathias -- but yeah, would love to know more about the problem because it's working for me as well.
Steffen
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September 01, 2016, 12:40 PM
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Thanks for the answer!
Well, yes, the uploader seems to work all fine first, but the images that I upload don't end up actually uploaded, I know that sounds very strange. Last screen I get is after the status bar is finished with uploading and it then says upload done but stops there.
I have tried the simple uploader now and that has worked for me.
Thanks anyway
Barbara
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