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If you are using QuickBooks Desktop in a multi-user environment, only one computer should host the company file. Scanning the company file using the Database Server Manager turns hosting on. Turn off hosting in all Workstations: From the QuickBooks File menu, select Utilities and click Stop Hosting Multi User Access.Rename the .TLG and .ND files. Open the folder where the company file is saved. Right-click the transaction log file and rename it to [company file name]OLD.qbw.TLG. It has the same name as the company file with a .tlg file extension. Open the company file.multiple users cannot access the company file simultanously? We have QuickBooks company file installed on a networked server. And we have five clients that.A QuickBooks Company file may not open for a number of reasons. as access permissions, problems with the file name and file extension . To Get Technical Support Call Toll Free Number +1-800-301-4813 https://www.myonepro.com/unable-access-quickbooks-company-file/