This is an extract from Robert Bacal’s “The Employee Engagement Fiasco: Why It Hasn’t Worked, Why It Can’t Work, And The Costs” recent article which I read last week. I understand the points he is trying to make, and likewise in some cases agree. However, where I strongly disagree is when it comes to assessing the business ROI of employee engagement, certainly in companies that have a continuous innovation program in place. Visit for more info: https://getwideideas.com/business-roi-employee-engagement/
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