Conversation in Help for 23

Message from Steffen Tiedemann Christensen

Sat, 11 Feb 2012 10:28:35 GMT

Hi Kharn,

We don't specifically limit bandwidth for accounts, but we have traditionally limited access to accounts using us for content storage (i.e. for animated gifs). 23 is a photo community, not a file or image hosting service -- so as a general rule, if you're looking to host content for other pages or forums, you are probably in the wrong place.

Steffen

Message from Kharn

Fri, 10 Feb 2012 12:04:35 GMT

Monthly bandwidth
Hi :)

I'm thinking to sign a premium service with one of the various image hostings as this lovely 23hq, but I have a big doubt regarding the monthly sharing (not uploading) bandwidth you provide, as I can't find anything about this but the warning in the TOS.

Is not like I will upload millions of pics or so (mainly animated gifs from 1 to 4mb, a few dozens per month or so), but a bit of light on this would be apreciated, specially with that scary "or terminate your account" ;D

Also, there is a sharing bandwidth difference on Free vs Premium accounts?

Thanks.

Message from Steffen Tiedemann Christensen

Wed, 08 Feb 2012 23:03:25 GMT

Unfortunately we don't run the spam filters ourselves, instead that's farmed out to Akismet. That's nice for us because it's easy, works well -- and works across sites. Unfortunately it makes it tough for specific people to be unflagged. Sorry about that.

Steffen

Message from Rasmusbjørnskov

Wed, 08 Feb 2012 17:07:28 GMT

Flagged as spam?
Whenever i try to comment on our family blog 'familibilleder' im flagged as spam. Really anoying. How do i get un-flagged?

Message from Rasmusbjørnskov

Tue, 07 Feb 2012 19:59:10 GMT

Hi
I have been flagged as spam so I cannot comment on our family photo site - what do I do to get 'unflaggede'?

Message from nachbarnebenan

Sun, 05 Feb 2012 12:47:28 GMT

Thanks for taking care of it, even though I could think of better things to do at a (cold but sunny) weekend.

Message from Steffen Tiedemann Christensen

Sun, 05 Feb 2012 12:29:55 GMT

Yup, quiet is good -- I've banned, spammed and generally tried to hold off the evildoers now.

Steffen

Message from nachbarnebenan

Sun, 05 Feb 2012 12:26:24 GMT

Has been quiet for some time (which I like), but I got a curious comment today, the second one on this photo:
http://www.23hq.com/nachbarnebenan/photo/7603836
I'm having trouble deciding if it's spam or has just been posted to the wrong place.
Maybe looking at the logs if the same comment was posted several times on other users images helps you decide.

Message from tridymite

Sat, 28 Jan 2012 15:38:15 GMT

pixelpipe is dead atm, no new version out and old one wont register (add new user via email)

email need flash too to add attachments... at least my registerd email account here wont work on ipad too

only thing is connecting to ipad... need to look into that.

(maybe i need to go back to flickr and transfer photos via internet page transfer to 23. :( )

Message from Steffen Tiedemann Christensen

Sat, 28 Jan 2012 15:05:54 GMT

iOS actually doesn't support HTML/web upload either, which is the reason why simple upload doesn't work for you. In this case, options could be the Pixelpipe app, e-mail upload through the iPad -- or even tethering your computer to the iPad connection to avoid the landline.

Message from tridymite

Sat, 28 Jan 2012 14:36:09 GMT

Ipad upload without flash?
Hi,
our landline is so slow that i need like 60 min to upload 10 photos from my DSLR comera...

So having an Ipad with 3g internet speed card... it might take less time and more fun for me.

BUT

I cant upload photos via internet as the ipad has no flash option. The simple uploader doesnt do it for me either.

Its there a way to upload photos via ipad???

cheers,
tridy

Message from pregnantboy

Sat, 21 Jan 2012 18:41:40 GMT

Maybe pixlr.com, they have API and I think it could be a cool replacement. Let me know if i can give you any help.

Message from Steffen Tiedemann Christensen

Sat, 21 Jan 2012 15:25:01 GMT

Yup, the sent out a notice of their closing as well, and the likely outcome will simply be removing us Picnik from our offering by end of March. Unless someone can some up with a viable alternative?

Message from pregnantboy

Sat, 21 Jan 2012 12:20:52 GMT

Picnik is closing
As title says Picnik will be dismissed in April by google and it will be included on g+, what to do now? I don't know if there's another service like this, personally I don't use it too much but maybe there are some users that like the possibility to edit picture on line after they have uploaded. Any idea? Flickr removed the service from their pages too.

Message from Steffen Tiedemann Christensen

Sun, 15 Jan 2012 20:32:39 GMT

Throw some code in my direction and I'll have a look...

Message from TheRatRace

Sun, 15 Jan 2012 20:26:25 GMT

Badge not showing random photos
My 23 badge, which I slightly modified, in order to show a number of photos variable according to the screen width, works fine on Firefox, displaying a random selection of my public photos.
On Chrome, Explorer and Opera it always shows the oldest photos of my stream. On Safari for the IPad, it crashes the page.
Any clues?

(I can't post the code here, but I'm available to send it to anybody who helps)

Message from Steffen Tiedemann Christensen

Thu, 22 Dec 2011 06:54:43 GMT

H Bretti,

Can you send me an example of a URL which should no longer work to steffen@23hq.com?

Steffen

Message from bretti_kivi

Wed, 21 Dec 2011 21:31:00 GMT

completely deleting a photo?
Now, I've posted a link to a large1k jpg on a forum, and it would appear that deleting the photo doesn't necessarily delete all the children. Or am I being too impatient?

thanks!

Bret

Message from Perkin-warbeck

Wed, 21 Dec 2011 13:25:16 GMT

Thanks for the fix -- and for the explanation.

Message from Steffen Tiedemann Christensen

Wed, 21 Dec 2011 13:01:53 GMT

Yup, and it's fixed now.

For the geekily inclined: In a recent version of Chrome, the policy on how to serve files with a Content-Disposition header containing spaces. To be fair, this change is in accordance with the HTTP standard, but it threw us for a loop and meant that all uploaded photos where the original file contained spaces were being discarded by Chrome.

Message from Perkin-warbeck

Mon, 19 Dec 2011 13:30:40 GMT

Photos showing as broken links in Chrome
I recently switched from Firefox to Chrome. Since then, ALL of the photos posted by http://www.23hq.com/Dan-Tuyet display as broken image links. All photos from all other users display properly. As an experiment, I tried Firefox, and Dan-Tuyet's photos display properly. What is it about the specific combination of his photos and the Chrome browser that is causing this?

Message from nachbarnebenan

Sun, 04 Dec 2011 10:22:43 GMT

Yes, everything seems to be back at its usual speed.
Thanks for fixing it!

Message from Steffen Tiedemann Christensen

Sat, 03 Dec 2011 20:22:15 GMT

@nachbarnebenan, a combination of factors actually: We've seen an increase in traffic over the past few weeks, but nothing we should be able to cope with. More relevantly, we've need to run today on much lower capacity than usual, so there's a concrete and tangible reason for the slowdown. (The good news is that this is all part of a bigger plan involving new servers and more hardware.)

However, we really do apologize for the problems today -- and promise to make it better tomorow (or now, even).

Steffen

Message from nachbarnebenan

Fri, 02 Dec 2011 23:42:53 GMT

slowdowns
Recently, 23 seems to suffer from slowdowns. Especially noticeable is the delay in adding an image to a group, which takes up to several minutes.
Is there something wrong or did I just hit a high load time?

Message from Mrs.Sippi

Fri, 25 Nov 2011 14:56:59 GMT

...thank you!
( Sorry,I couldn't see it because of my dark design.... :-S!!! )
Maybe I should 'switch' my design...not only fotos! :-)

Message from Steffen Tiedemann Christensen

Thu, 24 Nov 2011 06:56:33 GMT

Hi Mrs Sippl

This should be quite simple actually. Either navigate to the photo page and click the small + icon next to Albums in the right sidebar. Or you can find the album page and click the add photos link.

Steffen

Message from Mrs.Sippi

Tue, 22 Nov 2011 23:39:15 GMT

Album organisation
...how can I put a foto from Album A into Album B?
Is that possible?
Can't figure out how...

Message from Perkin-warbeck

Sat, 19 Nov 2011 17:51:05 GMT

Steffen wrote: "Any inspiration for who's doing flow photo blogging well -- both in terms of curating and design?"

I recently began participating in Google+ "Daily Photographic Themes." Several themes available for each day of the week, and each has one or more curators. You upload a photo, tag it with the name of the theme, and hope it gets curated onto the theme page.

Message from nachbarnebenan

Tue, 15 Nov 2011 09:46:11 GMT

While I consider it an advantage that users can comment without becoming members, it means that spam is starting to creep again. :(
This time as album comments, which are not as exposed as "normal" comments and which makes me wonder if they're not going through the same filters as other comments or forum posts.
Examples: http://www.23hq.com/nachbarnebenan/album/6913312 and http://www.23hq.com/nachbarnebenan/album/7421818 both probably by the same person.

Steffen, could you please add a "mark as spam" link to album comments as well?

Message from daniel

Tue, 15 Nov 2011 07:41:05 GMT

Thanks Steffen :)