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Monthly quota did not reset

ericdege   February 02, 2010, 07:23 AM

..30-photo limit for free-accounts did not reset on 1 February 10 ..Upload page indicates I've uploaded 30 this month although my last photo was uploaded 29 January 10
..Could someone give something a little nudge? ..Thanks

 
ericdege   February 02, 2010, 08:00 AM

It's good now ..Thank you !

 
Steffen Fagerström Christensen Team 23   February 02, 2010, 08:03 AM

Yeah, sorry -- some account were not reset correctly, but we fixed if after your first post.

 
Sixtine   February 22, 2010, 04:42 AM

I have the same problem.............. Help!
30/month but ?
- à partir du 1° jour du mois ( ex. : 01 Feb to 01 March etc) or
- à partir de la date du premier "upload" (ex 18 feb to 18 march )
50% in french 50% in english
Can you understand me ???

; D

 
claudecf   February 22, 2010, 08:52 AM

Je crois que c'est à partir du 1er du mois
I think it starts on the first of every month

 
Sixtine   February 27, 2010, 12:58 PM

Merci Claude. Mais ce ne suffit plus à expliquer que ça bloque. Mon dernier chargement est sur janvier du 21 au 27.
Nous sommes le 27 février et il ne se passe toujours rien ???

 
ericdege   March 03, 2010, 11:15 AM

Hello, Steffen: sorry to bother you again, but my quota hasn't reset for March yet

 
Steffen Fagerström Christensen Team 23   March 03, 2010, 11:18 AM

Yeah, at least some of you didn't get your allowance this month. I'll fix it now.

 
ellute   May 02, 2011, 08:20 AM

Hello Admin,
My upload limit of 30 pics for free account didn't reset on May 2011. My last upload was April 30, 2011.
Could someone pls put an eye on it?
thx

 
ellute   May 02, 2011, 08:20 AM

Hello Admin,
My upload limit of 30 pics for free account didn't reset on May 2011. My last upload was April 30, 2011.
Could someone pls put an eye on it?
thx

 
Steffen Fagerström Christensen Team 23   May 02, 2011, 08:26 AM

Hi Ellute,

The quota did in fact reset on April 30th, but note that the reset isn't carried out at exactly midnight in all timezone -- so all we guarantee is that all resets are made before the first of the month for all users. In this case, your user account quota was reset on the afternoon on April 30th CET and you have upload 30 photos since that time meaning the your quota is at 0.

Best,
Steffen

 
frstgr   January 06, 2014, 09:59 AM

Hello Steffen,

the upload limit for Jan. didn't reset up to now. Could you please reset?

Thanks,
frstgr

 
Steffen Fagerström Christensen Team 23   January 06, 2014, 10:26 AM

Just noticed that as well - resetting now.

 
frstgr   March 02, 2014, 06:15 PM

Same Problem this Month. Please reset.

Thanks,
frstgr

 




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