2 Bugs: Payment fpr 23plus Failed and Captcha not working
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August 10, 2014, 12:04 AM
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Unfortunetly not all photos were uploaded via mail from my phone due to the 30 photos-limitation.
BUT I CANNOT buy the premium 23plus account. Its the same error like 2 years ago: Payment failed.
Can you activate my plus for 1 month or so, please? I really need to upload those photos.
Moreover I can only put up NEW topics here - I cannot answer on topic because captcha failes all the time: german - "notify_on_reply_p muss ausgefüllt werden"
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Team 23
August 10, 2014, 09:00 AM
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The annoying payment issue is covered here: http://www.23hq.com/photogroup/help/conversation/16034969
For the second one, which browser are you using and has JavaScript been disabled?
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August 10, 2014, 11:34 AM
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Alternatively you might be able to use Paypal for payment:
http://www.23hq.com/photogroup/help/conversation/5166333
btw. I never have issues with captcha (using Chrome)
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Team 23
August 10, 2014, 11:35 AM
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(I also made a small change to the code that may solve the issue in question.)
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August 10, 2014, 11:38 AM
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Ah you removed the required checkbox! Good news.
I had that issue as well, but it has not todo with Captcha.
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August 10, 2014, 01:44 PM
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I cant pay with PayPal as well because I dont have it. How do I pay then? No credit Card works.
Lets see if I can post this message via InternetExplorer instead of Firefox (captcha failure)....
UPDATE: The Captcha failure happens ONLY WHEN I do NOT check the ckeckbox for eMail notifications of that particular thread. So no java failure but I dont want spam mails from this thread/topic posts?!
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August 10, 2014, 08:12 PM
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You have to send a mail to steffen@23company.com , is said in the linked post (don't know how that will help).
If you do it via Paypal (when you have made an account), you get one year extra for free. So maybe it's still something to consider.
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